Video Seems to be Broken or not Available?

Step one: Please try and restart your browser window and reload the site. We have found that this resolves 90% of the issues.

Step two: We have found that if some users don’t have flash installed. Download flash for free below.

Download Flash player

Step three: Clear your cache / Saved data

Firefox – Click on Tools / Options and under private data click on clear now.

Internet Explorer – Tools / Internet options and under browsing history click on delete then click on delete files for temporary internet files and for cookies.